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Learning Path

Starting a Business

Follow this learning path to discover how-to articles, videos, tools and downloadable forms that will support you in your start-up journey.

Learning Path

Manage Finances

Managing finances is vital for your small business to be sustainable and grow. Follow this path to discover the basics of financial management.

SME Toolkit Blog

Each time you receive feedback on a product or service, it can be used to improve your business. Information about a bad meal should be the basis for ensuring that the next meal is better. Every time you make (or fail to make) a sale, you have an opportunity to learn something either positive or negative from your customer. Here's how to take full advantage of the opportunity.

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Startups can make mistakes and fail. Some of these mistakes include not researching the market, incorporating too quickly, overusing the attorney and spending too much on the office and decorations. When starting a business, most people tend to make mistakes. You can avoid making some common startup mistakes by reviewing the ones listed in the article.
To create and maintain a safe, pleasant and happy work atmosphere at a firm, a business owner must have well defined rules of conduct for employees. To create a good work atmosphere, a business owner must have well-defined rules of conduct for employees. Use these sample work rules for your company’s ...
Increase your cash on hands by improving your cash flow management techniques. If you often don't have enough cash on hands, review cash flow triage techniques to obtain quick cash in case of emergency and to improve cash flow management.
When an employee leaves your business, protect yourself by having an ex-employee sign a non-compete agreement. When an employee leaves your business, protect yourself by having an ex-employee sign a non-compete agreement. Find a sample non-compete agreement here.
The goal of making a cold call is to find out about a prospect's needs, tell about your business, make an appointment. Learn how to make cold calls - gather information about the prospect's potential, educate the prospect on the benefits of your product, and get an appointment.